Version Release Date: October 12, 2018 Version: 1.0
“Non-Personal Data” is all information that is not Personal Data.
“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Data is in many ways similar to Personally Identifiable Information (PII) as defined under US federal law. However, Personal Data is broader in scope and covers more data.
“Services” refers to all coaching-related services and programs provided by Company in addition to all websites, social media accounts and related software, apps and data owned or operated by Company.
A “User” is someone who uses or accesses the Services.
Information We Collect
Generally, you control the amount and type of information that you provide to us when using the Services. A detailed list of the Personal Data we collect is included in Appendix 1.
What Happens if you Don’t Give Us Your Personal Data If you do not provide us with the requested Personal Data, we may not be able to provide you with all aspects of the Services.
We collect your Personal Data in the following ways:
We automatically receive information from your device. This may include information such as your IP address, the type of device, and data about your activity when using the Services.
Account Creation and Online Forms
We collect Personal Data when you create an account or enter information into an online form on the Services. Our Services may use online forms to assist with the creation of a User profile.
Over the Phone
We collect Personal Data when you enroll in the Services or make a payment over the phone.
Collecting Your Location Information
When you use our Services, we may collect and process information about your actual physical location. We use several technologies, like GPS and IP tracking, to determine your location.
Identifying the areas of our Services that you have visited
Personalizing content that you see on our Services
Our Services analytics
Remarketing our products or services to you
Remembering your preferences, settings, and login details
Targeted advertising and serving ads relevant to your interests
How Your Information Is Used
We use the information we receive from you to:
Enable you to use the Services
Personalize and customize our content
Analyze trends and make improvements to our Services
Contact you with updates to our Services
Resolve problems and disputes
Contact you with marketing and advertising that we believe may be of interest to you
Communications and Emails
When we communicate with you about our Services, we will use the email address you provided to us as a User (if you provided us with one). We may also send you emails with promotional information about our Services or offers from us unless you have opted out of receiving such information.
Sharing Information with Third Parties
We do not sell or rent your Personal Data to third parties for marketing purposes. However, for data aggregation purposes we may use your Non-Personal Data, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your Personal Data. We may provide your Personal Data to third-party service providers we hire to provide services to us. These third-party service providers may include but are not limited to: web analytics companies, payment processors, third-party platforms, advertising networks, data management services, help desk providers, accountants, law firms, auditors and email service providers.
Legally Required Releases of Information
We may be legally required to disclose your Personal Data if such disclosure is (a) required by subpoena, law, or another legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce any binding legal agreements between you and us; (d) necessary to protect us from legal action or claims from third parties, including you and/or other Users; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our Company, Users, employees or third parties.
Disclosures to Successors
Retaining and Destroying Your Personal Data
We retain information that we collect from you (including your Personal Data) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.
Updating Your Personal Data
You can update your Personal Data using services found on our Services. If no such services exist, you can contact us at firstname.lastname@example.org and we will help you. However, we may keep your Personal Data as needed to enforce our agreements and to comply with any legal obligations.
Revoking Your Consent for Using Your Personal Data
You have the right to revoke your consent for us to use your Personal Data at any time. Such an opt out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with third-party offers you may choose to accept. If you want to revoke your consent for us to use your Personal Data, send us an email with your request to email@example.com.
Protecting the Rights of Third Parties
If any comments or postings you make via or on our Services contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our Users, we will remove any postings about which we are notified, if such postings are found to violate the privacy or intellectual property rights of others.
Links to Other Websites
Protecting Children’s Privacy
We do not knowingly collect or store any Personal Data from children under the age of 13. If you are under 18 years of age you are not authorized to provide us with any Personal Data and should not use or access the Services. If you are a parent or guardian and believe that your child is using our Services, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our Services, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our Users nor do we have any obligation to do so.
Our Email Policy
You can always opt out of receiving further email correspondence from us. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.
Our Security Policy
We have built our Services using industry-standard security measures and authentication tools to help protect the security of your Personal Data. Unfortunately, we cannot guarantee against the loss or misuse of your Personal Data or secure data transmission over the Internet because of its nature.
Appendix 1 – Data Collected
DATA - USAGE Name - Account Information Postal Address - Profile Information Email Address - Account Information Phone Number - Profile Information Location - Profile Information Credit Card Information - Payment Processing Device - Device Information IP Address - Geo-location Mobile GPS Coordinates - Geo-location Site Visit Dates - Log Data Cookie Data - Log Data Site Interactions (Clicks, Searches, Pages Viewed) - Log Data